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ProximaMarketplace

Refund Policy

Last updated 1 Nov 2026

Because our products are digital and the source code is available immediately after purchase, refunds are limited to the cases below.

Eligible for a refund

  • You were charged twice for the same order.
  • The product is materially different from its description and we cannot fix it within 7 days of your report.
  • You paid but never received access and our team cannot resolve it.

Not eligible

  • Change of mind after accessing the source code.
  • Issues caused by modifications to the original code or third-party services.

How to request

Contact support within 7 days of purchase with your invoice number. Approved refunds are returned to the original payment method within 7–10 working days, and access to the product is removed.